Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Specimen Receiving 1st Shift Job Summary: Responsible for accessioning specimens or patient tissue materials for testing including packaging specimens or tissue materials to be sent out to referring laboratory with minimal guidance. Works closely with all laboratory staff, medical staff, and external customers. Performs customer service functions including telephone etiquette and basic troubleshooting and problem resolution. KEY RESPONSIBILITIES Receives and triages specimens. Prepares specimens and patient materials for shipping. Provides general clerical support. The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES Quality Assurance (Novice): Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Specimen Collection (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate specimen collection in practical applications of moderate difficulty. Pathology (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate pathology in practical applications of moderate difficulty. Laboratory Practices (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate laboratory practices in practical applications of moderate difficulty. Customer Service (Novice): Demonstrates the ability to influence customers and responds quickly and efficiently to customer service requests. Equipment Maintenance (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate the ability to maintain equipment, products, or systems in practical applications of moderate difficulty. Core Accountabilities: Organizational Impact: Performs non-routine tasks that significantly impact team's performance with minimal guidance. Problem Solving/ Complexity of work: Conducts research and analysis to solve some non-routine problems. Breadth of Knowledge: Applies broad job knowledge and has basic job skills in other areas. Team Interaction: Provides informal guidance and support to less experienced team members. Core Capabilities: Supporting Colleagues: Develops Self and Others, Builds and Maintains Relationships, Communicates Effectively. Delivering Excellent Services: Serves Others with Compassion, Solves Complex Problems, Offers Meaningful Advice and Support. Ensuring High Quality: Performs Excellent Work, Ensures Continuous Improvement, Fulfills Safety and Regulatory Requirements. Managing Resources Effectively: Demonstrates Accountability, Stewards Organizational Resources, Makes Data Driven Decisions. Fostering Innovation: Generates New Ideas, Applies Technology, Adapts to Change. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 1 year Education: High School Diploma or GED Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled J-18808-Ljbffr