Location: AS-WellStar Spalding Regional 601 S 8th St Griffin, GA 30224, USA Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe. Sound Physicians offers a competitive benefits package inclusive of the items below, and more: Medical insurance, Dental insurance, and Vision insurance Health care and dependent care flexible spending account 401(k) retirement savings plan with a company match Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy Ten company-paid holidays per year About the Role: The Critical Care Coordinator will provide program coordination and administrative support for the Sound Physicians Critical Care program at assigned hospital(s). The Details: In this role, you will be responsible for: Serving as the point of contact among Sound Critical Care (SCC) hospital program(s) Providing operational and administrative services (ie. coding, billing, payroll, MD schedule support, data review, scheduling meetings, paperwork, calendar management, etc.) Hospital program support will include a base site and virtual support to outlying hospitals with some on-site support requested periodically Collaborating with on-site hospital partner(s) Supporting Program Medical Director (PMD) including participating in SCC team meetings, as well as working with on-site hospital team(s) Organizing and assisting in creating Excel and/or Power Point presentations for Sound or hospital JOC’s, or executive level leadership Organizing and/or attending Sound and/or hospital leadership meetings Managing incoming calls, mail, messages, and faxes for the local SCC team so that priority items get a proper response Completing census reconciliation by collecting and distributing necessary data information from providers, as needed Recording or reviewing patient medical information through electronic medical record and/or data entry tasks utilizing Microsoft Office Suite functions Organizing and maintaining the SCC office to include a reliable filing system for rolling 12 months of census management and on demand retrieval of census information Assisting PMD and/or Regional Medical Director (RMD) in the maintenance and distribution of the physicians schedule within the program Facilitating onboarding for providers (permanent, 1099, and locums) at local site, and virtually to other outlying SCC sites, as needed Consistently role model the highest level of customer service to internal (hospital and Sound Physicians) and external customers Supporting SCC Regional Leadership Team and the Program Medical Director in scheduling meetings and ensuring attendance for hospital Tracking committee membership and attendance records for team intensivists/provider on various assigned committees Assisting with data management including tracking, trending and preparing quality reports as required by SCC dashboard and/or program-specific performance metrics Assuring on-boarding logistics are in place for new intensivists Following up on off-boarding process for clinicians who give notice to vacate their position Providing on-site coordination and facilitation for credentialing and privileging of the hospitalists Other duties as assigned What we are looking for: A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience: Values: “Can-do” Attitude: Proactively seeks assignments, solutions and takes action where and as needed Coachable: Demonstrates a willingness to accept feedback from others and put it into practice Customer-focused: Puts customer (internal and external) needs first and makes customers their top priority Eager to Learn: Proactively seeks out information, embraces learning new things and enjoys the learning process Self-Motivated: Proactively jumps in to start a task or project with limited direction Team Player: Demonstrates the ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization Strategic Thinker: Demonstrates the ability to look at the big picture and proactively develop a plan of action Resourceful: Demonstrates proactive willingness to utilize available information and tools to figure things out Knowledge: Bachelor’s Degree or an Associate Degree with equivalent work experience Experience: 1-2 years of healthcare customer service experience Strong knowledge and experience with Microsoft Office Suite (Excel, PowerPoint, Word) Pay Range: $22-$30 per hour. Exact pay will be determined based on candidate experience, geographical location, and size/complexity of the program(s) being supported. Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment. J-18808-Ljbffr