Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, founded in 1979 we have employed over 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. ISGlobal Service Center (GSC), operating from Chennai, India, is a part of IS supporting Expeditors IT operations. IS GSC started with 6 employees and now we are 460 employees today delivering world-class Information services globally. This Product-based Strategic Center's IT transformation has delivered a radical change to Expeditors IT manpower profile and skills over the past three years and will continue to deliver services as we continue to grow responsibly in the coming years. Job Description Global Service center (GSC) is hiring a System Analyst who will be part of the SAFe systems team that assists in building and supporting the Agile development environment. A systems analyst works as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements specifications for changes to information systems. The systems analyst understands problems and opportunities in the context of the requirements and implements solutions that enable the organization to achieve its goals. Roles and Responsibilities Analyzing and evaluating existing systems to identify areas for improvement. Identifying and defining system requirements through meetings and consultations with stakeholders. Coordinating and implementing system changes and upgrades. Testing and maintaining systems to ensure that they are working properly and efficiently. Developing and maintaining documentation for systems. Providing technical guidance and training to users. Performing analysis on business/system requirements and technical specifications. Producing a test plan, running, and validating all relevant outputs to verify program logic. Reviewing and evaluating incoming work requests. Meeting aggressive goals for project deliverables and completion by using best practices for project management. Participating in team demos, reviews, and retrospectives with an eye toward continuous improvement. Supporting the grooming of Team Backlog and providing functional and technical clarification for story development. Qualifications Desired Qualifications 5-10 years of experience as a System Analyst. Excellent analytical skills. Deep understanding of applications, database structures, data files, and data relationships. Strong working knowledge of Expeditors’ business and operational processes. Ability to manage multiple projects and priorities. Ability to design creative and innovative solutions to meet the customer’s needs. Ability to take complex concepts and break them down for a non-technical audience. Working knowledge of SQL, Power BI, and Office 365 tools. Staying informed about new technology and industry developments. Experience and proficiency with software development lifecycle and software development methodologies including SAFe, Lean, Scrum, and Agile. Deep technical knowledge of IT Infrastructure and its components (On-premises, DMZ, and Cloud). Deep understanding of DevSecOps practices. Understanding of various migration strategies for Servers, OS, Databases, and Applications. Advanced knowledge of Vulnerability Management, Prioritization, and Risk mitigation strategies. Alignment with Expeditors’ culture and a total commitment to customer satisfaction. Driven, strong, 'get it done' attitude. Lives the belief that done is better than perfect. Broad cross-product and geography knowledge of Expeditors’ network. Proven interpersonal skills and the ability to build relationships with a wide spectrum of people including senior leaders, customers, and people across geographies. Effective at navigating ambiguity and helping diverse teams drive towards clarity and consensus. Excellent time management and organization skills. Highly literate in current industry issues, topics, and market drivers that affect our software. A strong interest and desire for knowledge about the commercial and operational aspects of Expeditors’ network and the broader transportation industry. Additional Information Expeditors offers excellent benefits: Paid Vacation, Holiday Health Plan: Medical Insurance Employee Stock Purchase Plan Training and Education Programs Unlimited opportunities for career advancement J-18808-Ljbffr