Service Technician, Refrigeration Repair Full-time Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada. Join the Sears Home Services team as an In-Home Appliance Service Technician We are seeking an experienced In-Home Service Technician with a great attitude and the ability to help customers with their in-home repairs. This is an exciting opportunity to join the Sears family Apply today Benefits At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the repair technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider. For the In-Home Service Technician, we provide the following: Service van Specialized tools Uniforms Laptop computer Smartphone Home dispatched (most locations) Industry training Various incentive plans Career opportunities Responsibilities As a Residential Refrigeration Repair Technician, you will have the opportunity to repair Refrigerators, Freezers (sealed and non-sealed systems), and Window Air Conditioners in the customers’ homes. Appliance maintenance responsibilities include: Providing timely and quality repairs of customers’ products Maintaining high-quality customer service and care Promoting and selling additional products and services Meeting key performance metrics and/or productivity goals Providing knowledgeable and courteous repair service Looking for ways to improve business performance and enhance the customer experience Communicating benefits of the Value Added Services Process to the customer Maintaining truck stock inventory within the prescribed company guidelines and standards Following the truck maintenance schedule and keeping a clean, organized truck Requirements As an In-Home Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills. Requirements of the Service Technician role include: EPA Type 1 certification or CFC Certification is required (applicants holding a master-level trade/occupational license(s), ie HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs) High school diploma or general education degree (GED) At least 1 – 2 years of appliance maintenance or repair technician experience, preferred Working mechanical knowledge, including the use of tools and test equipment Ability to perform accurate repair of customer product Must complete all technician training elements within required timeframes Ability to follow directions and specific process steps to ensure quality workmanship Flexibility to work variable and flexible hours, including overtime Ability to use a computer for parts inquiries and ordering Must possess and maintain a valid state driver’s license Must pass pre-employment drug screen and criminal background check Join the Sears Home Service family Apply today J-18808-Ljbffr