Omni Hotels and Resorts

Room Service Server

About the Employer

Job Description

Location The new Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys; it’s the new social hub for great food, fun, and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel’s 24,000 square feet of meeting space provide endless opportunities for events. The brand new, multi-use campus in development with the Dallas Cowboys, the city of Frisco, and Frisco Independent School District features restaurants, retail space, entertainment venues, and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire development is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders. Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the new Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby, and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star. The brand new, upscale Omni Frisco Hotel embodies true Texas charm and sophistication, capturing the energy and future of this vibrant North Texas city. Job Description To maintain the highest standards possible for the guest by ensuring quick, efficient, and professional Room Service. Responsibilities Complete knowledge of service time, menu, and specials Prepare, deliver, and serve orders using Moments of Service Inquire if additional service is needed Responsible for each check Pick up trays and tables Responsible for set-up, delivery, and presentation of amenities Must consult with supervisor on any food pick-up difficulty Attend all designated staff meetings and training sessions Complete any tasks and side duties assigned by manager Responsible for maintenance and cleanliness of room service areas Aid guests in locating other areas of the hotel (walk them to the destination if possible) Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Must have previous food and beverage experience in fine dining or hotel Room Service experience is preferred Must be able to work a flexible schedule including weekends and holidays TABC and Food Handler certifications are required Candidates must be able to speak fluent English Omni Hotels&Resorts is an equal opportunity employer - vets/disability. J-18808-Ljbffr