Job Description
Employer: Expedia Group Location: Austin, Texas, United States Salary: USD 137,500.00 - 192,500.00 per year; potential to increase to USD 220,000.00 Closing date: 27 Dec 2024 Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup, and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. Position: Research Program Manager, Product Marketing Introduction to the team: Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions. The B2B Product Marketing team is looking for an experienced and collaborative Program Manager to support its operations and drive research excellence at scale. Your expertise and customer-obsession will help us improve B2B experiences across hundreds of thousands of travel businesses. In this role, you will: Assist Product Marketing team members in planning and conducting customer research, including identifying and recruiting participants and the end-to-end procurement and finance processes. Develop and own the templates for consistent internal research communication across the organization and between lines of business. Strong understanding of what 'good' looks like within the research briefing process and support Product Marketing team with the standards of a high caliber brief. Collaborate closely with research teams across the organization to identify synergies and define shared processes and best practices. Own vendor relationships by developing the standards of each third-party agency we work with, so the Product Marketing team has a 'menu' by project type and research goals. Manage budget, prioritization, and logistics across the Product Marketing team’s research and content initiatives. Create as needed, manage, and scale our research processes, prioritization and calendar, and documentation to maximize efficiencies and utility of our insights. Develop the Product Market Fit requirements and standardization. Experience and qualifications: You have a Bachelor’s degree or equivalent professional experience, and 5 years of experience as a market or UX researcher, program manager, project manager, or similar role. You have experience in planning research activities including managing vendors, budgets, and creating research briefs. Preferred: you have demonstrated knowledge in driving product/market fit research to influence business decisions and product roadmaps in the early stages of product lifecycle. You have a track record of working with Marketing and/or Product teams, ideally in complex matrixed environments. Accommodation requests: If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. J-18808-Ljbffr