Job Description
Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org. JOB SUMMARY AND PURPOSE Reporting to the Community Property Manager, the Property Manager Assistant I must, first and foremost, be sensitive to the needs and particular lifestyle challenges of the Ballington Plaza community and be able to communicate effectively with people from all walks of life. This position requires the ability to work flexible hours and must have property management experience. DUTIES AND RESPONSIBILITIES Coordinating apartment turnover and assuring apartments are returned to rent-ready condition, assist Community Property Manager prepare eviction proceedings. Overseeing work performed by maintenance staff; coordinating the completion of work orders based on resident requests for maintenance. Maintaining work records including organization of work orders. Overseeing security staff; maintaining documentation and incident reports, able to resolve unexpected problems as they arise. Working with the Property Manager to follow-up on complaints and reported incidents As directed, investigate and document all complaints and reported incidents. Work with property manager to coordinate security services to ensure premises are secure. Work with property manager to ensure premises and parking area is in compliance and safe. Other duties as assigned. EDUCATION: High School Diploma or GED. EXPERIENCE: Minimum 2 years of experience in property management with supervisory experience guiding and overseeing staff. PREFERRED QUALIFICATIONS: Associates Degree in Property Management or related discipline. Experience with Housing Authority procedures and documentation a plus. Current California driver's license and clean driving record. Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. J-18808-Ljbffr