Pool Attendant | Allegheny Springs Pool Complex Job Locations: US-VA-Hot Springs Requisition ID: 2024-115020 of Openings: 3 Category: Recreation Location: The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description: The Homestead Allegheny Springs Pool Attendant role is dedicated to providing quality service that exceeds Guest and Member expectations work to create guests for life, by proactively embracing The Omni Homestead service standards, adhering to safety regulations and gaining the knowledge to assist guests with any and all needs. Responsibilities: Know and adhere to the Omni Appearance Standards. Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others. Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency. Know and share information about the resort and activities, demonstrating this knowledge by accurately communicating daily events, hours of operation and resort/activity information to our guests and employee partners. Maintain a clean, aesthetically desirable, and safe environment which meets the Omni Standards of Operations. Responsible for maintaining checklist/schedule for open/close procedures and daily operations. Perform facility tasks such as greeting and serving each guest, laundry, picking used towels and stocking towel distribution area, maintaining deck and locker room cleanliness, assisting servers with busing tables and cleaning F&B area. Spot clean pools with skimmers and brushes as needed. Ability to check chemical levels and report issues to the supervisor/manager as they arise. Make supervisor and/or manager aware of any items that need to be ordered. Maintain cleanliness of work area. And any other task as assigned by management. Tools and Equipment: Broom, mop, cleaning supplies, washer/dryer, pool cleaning tools. Working Environment: Exterior of hotel with exposure to weather conditions. Qualifications: Customer Service Focused. Ability to lift, push, and pull 25 lbs. Ability to stand and walk for the majority of an 8-hour average shift. Ability to bend as needed to pick up trash and towels and fold linens as required for the majority of the shift. Comfortable working in the outdoor elements during both hot and cold temperatures. Omni Hotels&Resorts is an equal opportunity/AA/Disability/Veteran employer. J-18808-Ljbffr