Tbwa Chiat/Day Inc

Patient Care Coordinator Hackensack, New Jersey

About the Employer

Job Description

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today As a Patient Care Coordinator, you are responsible for the patient care plan, supporting caregivers and families with empathy and patience. Whether it is helping with prescription refills, decoding lab results, documenting sensitive patient data, our mission, “to care is an honor” is the foundation to providing a best-in-class patient experience. To be a successful Patient Care Coordinator, previous healthcare experience and a background in handling inbound and making outbound calls will be beneficial. Comfort with using software applications for data entry and client information look-up, such as EMR/EHR&CRM systems, is essential. We provide our team members with new hire training and onboarding support to prepare you for success Ideal Attributes: Quickly identify a patient’s challenge and provide the best solution utilizing internal systems, training&knowledge base materials. Active listening and critical thinking are essential to accurately capture and relay information. Customer Service Champion: Superior customer service and communication skills, demonstration of patience&empathy with a drive for delivering exceptional experiences. Systems Navigator: Experience navigating multiple applications/systems across more than 1 screen, proficiency in typing and MS Windows based applications. Professionalism&Development: Drive to meet daily/weekly/monthly individual and team goals. Strive for continuous self-development and career progression. Ability to pass a pre-employment background screening. Adhere to the company's punctuality and PTO policies. Company Benefits: Paid Training, Medical, Dental, Vision, Life insurance, PTO, Paid Office Holidays, Paid Sick Time, 401(k) with up to 3% company match, Referral Program, and more Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. J-18808-Ljbffr