Job Summary We are seeking a dedicated and experienced Office Manager to oversee daily operations at our busy Primary Care/Urgent Care facility in Chicago, IL. The Office Manager will play a crucial role in ensuring efficient administrative processes, maintaining a patient-centered environment, and supporting our healthcare team to deliver top-notch care. Responsibilities Oversee and manage the day-to-day administrative operations of the clinic. Ensure smooth patient flow, scheduling, and front-office procedures. Supervise, train, and support office staff, including receptionists, billing coordinators, and medical assistants. Coordinate patient services, including scheduling, billing inquiries, and patient intake processes. Maintain patient records and ensure compliance with privacy and confidentiality policies (e.g., HIPAA). Collaborate with clinical staff to ensure high standards of patient care. Monitor and manage inventory of office and medical supplies; coordinate with vendors as needed. Handle billing and insurance processes, working with accounting and insurance representatives. Implement and enforce office policies and procedures for an organized and productive work environment. Troubleshoot any issues related to office equipment, scheduling, or patient concerns. Prepare reports on office performance, patient volume, and other operational metrics as needed. Qualifications Experience: 2 years in an office management role within a Primary Care, Urgent Care, or similar healthcare setting. Skills: Strong organizational, communication, and interpersonal skills; excellent multitasking and problem-solving abilities. Technical: Proficiency in medical office software (e.g., EHR/EMR systems) and general office software (Microsoft Office Suite). Education: Bachelor’s degree in Healthcare Administration, Business Administration, or related field preferred. Certification: Certification as a Medical Office Manager (CMOM) or similar is a plus. Benefits Competitive salary based on experience Health, dental, and vision insurance Paid time off (PTO) and holidays Retirement savings plan This is an excellent opportunity for a detail-oriented individual with a passion for healthcare and patient service. If you thrive in a fast-paced environment and enjoy being a key part of a team, we encourage you to apply. J-18808-Ljbffr