Job Description
ESSENTIAL DUTIES: Responsible for the balance and reconciliation of daily hotel transactions in connection with the maintenance of hotel financial records and preparation of financial reports. Verifies all in-house reservations are accurate and posts room and tax to all occupied rooms. Responsible for the balancing and submittal of credit card payments. Responsible for balancing transactions between the hotel PMS and casino management system. Responsible for all job functions associated with the Front Desk Agent position. ESSENTIAL QUALIFICATIONS: Must be at least 18 years of age. Required: High school diploma or GED. Required: Minimum one-year experience at hotel front desk or comparable hospitality setting. Required: Experience working on computers in a Windows based environment. Preferred: Experience with hotel property management systems. External candidates are highly preferred to have a minimum one-year experience as an auditor in a related field. ADDITIONAL REQUIREMENTS: Must be able demonstrate proficiency in all responsibilities of a Front Desk Agent, as well as learn and retain the functions of the Hotel Night Audit and be able to apply these skills. Must be able work with and understand credit, billing, rate schedules, discount information and have ability to execute basic math functions. Must be effective in handling problems, including anticipating, preventing, identifying and resolving problems as necessary. Must be able to communicate information verbally and in written form, in a clear, concise, and professional manner. Must exhibit a high level of integrity, initiative and self-accountability. PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Must be able to spend extended periods of time walking, standing or bending. Must be able to work in a fast-paced environment, manage multiple priorities simultaneously and meet deadlines. Must be willing and able to work non-traditional schedules, including nights, weekends and holidays while maintaining standards of attendance and punctuality. SCHEDULE: Full Time: Four 10-hour shifts 3 shifts at Night Audit wage located at Skagit Casino Hotel, 1 shift at 3rd Shift Front Desk wage located at Skagit Ridge Hotel BENEFITS: Paid vacation/sick/holidays Medical/dental/vision insurance Life insurance and AD&D Long term disability Short term disability Employee assistance plan Apply now to join our team J-18808-Ljbffr