National Black MBA Association

Life Cycle Consultant

About the Employer

Job Description

ADP is hiring a Life Cycle Consultant (LCC). At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. The Life Cycle Consultant (LCC) strengthens the connection and relationship with clients through service and consultation from the beginning of the client journey with ADP TotalSource (TS) through the life cycle of the client. The LCC role builds relationships with client contacts, including the Benefit Administrator Contact (BAC), as well as the Work Site Employees (WSE) through the onboarding experience and beyond. This role will assist the Implementation and Sales teams during client onboarding process and provide WSE enrollment meeting assistance during Open Enrollment. Key Responsibilities: Benefits Presentations: Provides consultation with Client, BAC and WSE on organizations' benefit offerings during Open Enrollment. Partners with the HRBP when conducting WSE Benefits Enrollment Meetings. Relationship Management Assistance: Provides Benefits Consultation and advice while interacting with Benefits Administrators, HRBPs and WSEs. Ensures onboarding benefits plan education: Collaborates with the distributed service team to assist during the onboarding of clients. Change Management: Assist with change management process for the client as it relates to benefits elections/changes. Account Management Assistance: Interacts with Sales, Implementation, KAE and HRBP on account due diligence. Benefits Consulting: Proactively coordinates with the HRBP/KAE/CRE on areas that clients may have opportunities to increase the ADP Benefits Value Proposition. Other duties as assigned. TO SUCCEED IN THIS ROLE (Required Qualifications): Bachelor's degree or equivalent in education and experience with major area of concentration in Human Resources, Business or related. 1-3 years of experience. Flexibility to work outside standard hours (occasionally). Diversity, Equity, Inclusion&Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. J-18808-Ljbffr