Growing PI&Workers Compensation Law firm seeks Legal Intake Specialist. A legal intake specialist serves as the first point of contact for prospective clients and forms relationships with professionals in similar roles at other firms to provide and receive referrals as needed. Responsibilities Some key legal intake specialist job duties are: Interviewing prospective clients by phone and email to become familiar with their cases. Evaluating prospective clients’ claims to determine whether they’re in line with the areas of practice and experience of the firm. Entering client information into the Law Firm’s software application. Performing administrative support tasks as assigned as well as creating their own follow-up tasks to assist with their duties. Obtaining signed retainers. Qualifications Exceptional customer service skills to ensure prospective clients feel valued and welcomed. Demonstrating a high level of empathy in all communications with potential clients. Strong listening skills to fully grasp the details of clients' claims accurately. The ability to conduct effective interviews during accident investigations. Excellent written and oral communication skills to explain the next steps clearly and to draft precise client profiles. Organizational skills to manage prospective client information efficiently, monitor lead statuses, and update lead information as required. Ability to multitask effectively in swiftly handling multiple inquiries. Proficiency in Microsoft Office, Windows operating system, and Outlook email. Preference will be given to candidates with prior experience in a similar position. Compensation $21 - $27 hourly About Costa Ivone, LLC Competitive salary and bonus structure, commensurate with experience and performance. Comprehensive benefits package, including health/dental/vision insurance, retirement plans, profit sharing, and paid time off. Opportunities for professional growth and advancement within a rapidly growing firm. Access to cutting-edge legal technologies and resources to support your practice and enhance efficiency. Supportive work environment with a collaborative team culture. Work-life balance initiatives and flexible scheduling options. J-18808-Ljbffr