Fashion Nova is a fashion-forward, trend-driven apparel and lifestyle brand that celebrates all dimensions of confidence. We use our platform to spread positivity with brands for women, men, curve, luxe, sport, swim, beauty, and kids. We are obsessed with creating the best experience available for our customers and team members. Fashion Nova was built on the backbone of individuality and inclusiveness. Our brands are worn and celebrated worldwide by customers, celebrities, and influencers because of our uniquely creative and talented employees. ROLE OVERVIEW The Keyholder you will oversee all aspects of store performance through sales management, operational and team member functions, and visual aesthetics within the retail environment. Must be available to work at least two out of the three weekend days - Friday, Saturday, Sunday - each week, and to work shifts of no less than four hours. RESPONSIBILITIES Customer Service Demonstrate extraordinary service by leading by example on the sales floor Greet customers in a timely, professional, and engaging manner Provide the highest level of personalized client experience to our loyal and growing customer base Provide styling advice based on brand aesthetic and excellent firsthand product knowledge Be able to drive business through reacting to customers’ needs and wants Build and maintain client relationships Meet and exceed sales and productivity goals as an individual and as part of the store team Always acts in the best interest of the customer General Arrive on time and is floor ready with a professional presence in line with the brand Maintain a visually enticing store that is neat, clean, and organized Respond promptly to internal and external communication Multi-task in a fast-paced environment Understanding of receiving and processing merchandise|inventory management Process sales and returns through the POS systems with accuracy and efficiency Perform daily operations and closing procedures Protect store assets and inventory Participate in monthly and seasonal inventory counts Be proactive and take initiative Understand and follow employee handbook and company guidelines including but not limited to core values, dress code guidelines and customer service guidelines Leadership Demonstrate shop ownership and lead when the store manager is not present Support the store manager in all aspects of running the store Operate business profitably and minimize potential for loss Ensure a positive work environment through recognition and motivation Resolve team member concerns fairly and in a timely fashion Support new initiatives Fairly delegate responsibilities to the sales staff Train and coach team members on effective sales techniques and product knowledge to improve their performance | support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities ROLE REQUIREMENTS Minimum two years of experience managing a fashion retail environment Technological competency; experience with NetSuite, Shopify and Gladly desired Computer literacy, data entry and data processing skills Energetic, confident, and adaptable personality Strong leadership, critical thinking, and problem-solving skills Excellent communication and organizational skills Detail-oriented Passionate about working for an inclusive, values driven brand Ability to foster an inclusive and respectful working environment High School Diploma | GED Availability to work a flexible schedule including holidays and weekends Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Our part time team members generally work a variety of opening/closing shifts Monday through Sunday and work a minimum 2 of the 3 weekend days (Friday, Saturday, or Sunday). And each shift is at least 4 hours long. Are you available to work at least two of the three weekend days (Friday, Saturday, and Sunday) for at least 4 hours for each day? Select What time are you available to work on Mondays? Please complete the below text box with the earliest you can be at work each day and the latest you can stay (e.g. 9am to 8pm). If you are not available at all for that day, please type "No availability". What time are you available to work on Tuesdays? Please complete the below text box with the earliest you can be at work each day and the latest you can stay (e.g. 9am to 8pm). If you are not available at all for that day, please type "No availability". What time are you available to work on Wednesdays? Please complete the below text box with the earliest you can be at work each day and the latest you can stay (e.g. 9am to 8pm). If you are not available at all for that day, please type "No availability". What time are you available to work on Thursdays? Please complete the below text box with the earliest you can be at work each day and the latest you can stay (e.g. 9am to 8pm). If you are not available at all for that day, please type "No availability". What time are you available to work on Fridays? Please complete the below text box with the earliest you can be at work each day and the latest you can stay (e.g. 9am to 8pm). If you are not available at all for that day, please type "No availability". What time are you available to work on Saturdays? Please complete the below text box with the earliest you can be at work each day and the latest you can stay (e.g. 9am to 8pm). If you are not available at all for that day, please type "No availability". What time are you available to work on Sundays? Please complete the below text box with the earliest you can be at work each day and the latest you can stay (e.g. 9am to 8pm). If you are not available at all for that day, please type "No availability". How many hours per week are you available to work? Select Please advise the dates that this availability is valid for. Example: My availability is valid starting October 3rd through November 29th. Do you have any pre-planned time off requests that you want to let us know about? Are you at least 18 years of age? Select Are you able to provide original documentation to verify your identity and eligibility to work in the United States? Select If you were referred by an existing employee to apply, please indicate who. Do you now or will you in the future, require sponsorship for a work visa? Select U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select How would you describe your racial/ethnic background? (mark all that apply) Select How would you describe your sexual orientation? (mark all that apply) Select Do you identify as transgender? Select Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select Are you a veteran or active member of the United States Armed Forces? Select Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Fashion Nova’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. 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If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting fromthe use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. 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