Smithsonian Institution, National Museum of the American Indian - Washington, D.C. Closes - May 17, 2024 Position Title - Program Analyst Compensation - $99,200 - $128,956 / year Job Type - Full Time; Trust Fund; Temporary Not to Exceed Two (2) Years (possible extension) Apply - For more information and to apply please visit the website. Summary - Come join a mission-driven institution and be a central contributor to the Smithsonian’s National Museum of the American Indian (NMAI) The NMAI is committed to advancing knowledge and understanding of the Native cultures of the Western Hemisphere past, present, and future, in consultation, collaboration, and cooperation with Natives. The NMAI seeks a Program Analyst in the museum’s Executive Planning Office. The position is located at the NMAI’s museum on the National Mall in Washington, DC. Responsibilities - Performs research and conducts studies on audience development and engagement. Analyzes and evaluates the effectiveness of the museum’s audience development and engagement program and projects. Conducts seminars, webinars, and collaborative efforts. Evaluates and assesses audience feedback and provides valid, relevant data and information so management can make improvements based upon informed decisions. Collaborates with individuals engaged in programming related to audience research, development, and engagement goals and serves as the leader and member of project teams. Analyzes or oversees the analysis of research and evaluation data that help to improve audience development and engagement and contributes to understanding goals, issues, obstacles, opportunities, operating environment, and other aspects of operations, programs, and projects. Responsible for data collection, analysis, writing, and producing a variety of reports. Develops strategy for long-term management of studies and results for ongoing research and usefulness. Documents and evaluates projects to identify relevant variables that contribute to success and failure and helps to establish goals for specific performance measurements around audience feedback. Manages audience development and engagement research projects, directs project teams, serves as a senior specialist who develops and frames problems; mines relevant data; analyzes issues; and develops options or recommendations based upon analysis and evaluation of strengths and weaknesses of programmatic goals. Provides analysis, evaluation, and interpretive assistance to fellow staff and interns, especially as related to understanding the relationship between audience development and engagement goals and feedback and the required design of evaluative tools. Serves as a source of information and analysis to senior management and staff within the Institution and provides expert advice to those outside the Institution. Provides recommendations and leads the training of staff in such methods as research, interviewing techniques, data analysis, and monitoring and evaluation tools. Qualifications - Knowledge and skill in applying advanced qualitative and quantitative techniques, practices, and theories for analyzing and measuring the effectiveness of programs, operations, policies, and procedures. Skill in determining relevant source material, establishing procedures, obtaining pertinent data, performing analyses, and drawing accurate conclusions leading to effective recommendations. Knowledge of business and industry practices and rules sufficient to evaluate, monitor, and maintain uniform management controls over the effectiveness and responsiveness of programs and operations. Knowledge of and skill with resource management to effectively utilize analytical and evaluation methods and techniques. Knowledge and understanding of the organization, programs, missions and functions, and decision-making processes. Knowledge of and skill with program administration to utilize analytical and evaluation methods effectively. Skill in project management systems to plan, manage, and implement assigned projects. Knowledge of and skill to conduct research and effect collaborative efforts with various stakeholders. Ability to effectively communicate orally and in writing to present findings and recommendations. Skill in interpersonal relationship skills to cultivate and maintain relationships with a variety of individuals. Skill in exercising courtesy, tact, empathy, and sensitivity to cultural diversity and individual differences. About the National Museum of the American Indian - Established in 1989, through an Act of Congress, the Smithsonian’s National Museum of the American Indian is dedicated to advancing knowledge and understanding of the life, languages, literature, history, and arts of the Native peoples of the Western Hemisphere. The museum comprises two premier centers for exhibitions and public programs— a museum in Washington, D.C., on the National Mall, and a second museum in Manhattan, New York City. J-18808-Ljbffr