ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference. ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position. Hiring Pay Ranges: IT Operations Specialist I – $18.00- $21.00 per hour IT Operations Specialist II – $19.00 - $23.50 per hour IT Operations Specialist III – $23.00 - $28.50 per hour The hiring pay range for this position is commensurate with the level of relevant experience and education. This position may be eligible to receive an additional $1.00 per hour if approved for the Spanish Communication Assistant Program. Health&Wellness Benefits (Subject to Eligibility Requirements) Minimum 4 Weeks of Paid Time Off (PTO) 11 Paid Holidays Medical, Dental, and Vision Insurance Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts Company provided Life, AD&D, and Disability Insurance with supplementation options 401(k) plan with discretionary company match and profit sharing Discretionary annual bonus and employee referral incentives Employee Assistance Program (EAP) Tuition Reimbursement Program Spanish Communication Assistant Program Incentive Summary Responsible for providing internal/external technical support, customer service and processing of check transactions within various areas of production, including but limited to: Item Processing, eDeposit, Positive Pay, Bookkeeping, and Lockbox. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position. Delivers quality of service as defined by department standards. Maintains confidentiality as defined by department standards. Supports the company’s Mission, Vision, and Values. Other duties may be assigned. IT Operations Specialist I Performs several, if not all, of the above duties with regular direction and supervision. IT Operations Specialist II Maintains daily/monthly/yearly reporting. Processes transactions presented via multiple check processing channels. Operates scanning devices, encoding machine, letter opener. Performs data entry, 10- key, balancing, issue resolution, software installs and client training as required. Responsible for meeting daily department deadlines. Meets or exceeds productivity and accuracy standards as set by management. Troubleshoots, resolves, and/or escalates issues in a timely manner as determined by management. Performs the duties above with moderate direction and supervision. IT Operations Specialist III Supports and partners with Treasury Management and/or clients on supported applications. Serves as subject matter expert for all department supported applications. Performs quality checks as established by management. Ensures procedures are documented, reviewed and revised at established intervals. Oversees with training and onboarding Performs required duties with minimal direction and supervision. EDUCATION and/or EXPERIENCE IT Operations Specialist I High School Diploma or general education (GED), 6 months of banking experience or relevant experience with transferable skills; or equivalent combination of education and experience IT Operations Specialist II High School Diploma or general education degree (GED), 3 years of banking experience or relevant experience with transferable skills; or equivalent combination of education and experience IT Operations Specialist III Preferred Associate Degree, 7 years of banking experience or relevant experience with transferable skills; or equivalent combination of education and experience Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disabled / Veteran ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law. ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage rate history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant’s wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that applicant not provide information on age, date of birth or graduation date from any academic institution, including on resumes. Anticipated Date of Application Window Closure: 01/02/2025 (or until filled)