General Liability Claims Specialist I 118171 At Zurich North America Claims, we acknowledge that work-life balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. The candidate selected for this opportunity should be able to report into the North American Claims office: Schaumburg, IL. About the Role: Zurich is currently seeking an individual interested in growing their career with our General Liability team. As a General Liability (GL) Claims Specialist, you will work with a diverse team of claims professionals. This environment will support your development as you enhance your technical skills in GL policy interpretation and coverage analysis to effectively resolve claims. Key Responsibilities: Handle non-litigated GL claims of low to moderate exposure and complexity, such as slip/trip and falls, product liability, and other third-party injuries resulting from premises liability exposures. Manage a caseload within specified authority limits from beginning to end with coaching and supervision. Collaborate and develop partnerships with internal and external points of contact, including customers, vendors, suppliers, and brokers, to provide a quality claims experience. Learn and develop knowledge of established protocols and industry best practices to ensure efficient, effective, and customer-centric claims handling. Basic Qualifications: Bachelor’s Degree and 2 or more years of experience in Claims Handling or Insurance; OR Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area; OR Zurich Certified Insurance Apprentice including an Associate Degree with 2 or more years of experience in Claims Handling or Insurance; OR High School Diploma or Equivalent and 4 or more years of experience in Claims Handling or Insurance. Additional Requirements: Must obtain and maintain required adjuster license(s). Proficiency in Microsoft Office. Knowledge of insurance regulations, markets, and products. Preferred Qualifications: General liability claims handling experience. Active adjuster's license. Experience collaborating across work groups. Ability to develop and maintain strong relationships. Understanding of the claims adjustment process and ability to determine scope/exposure for losses. Knowledge of vendor utilization and litigation strategy development. Financial and actuarial/reserving concepts comprehension. Familiarity with negotiation strategies and alternative approaches. Strong organizational and time management skills. Strong analytical, critical thinking, and problem-solving skills. Excellent verbal and written communication skills. Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. The starting salary range for this position is $57,500.00 - $94,300.00. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet Location(s): AM - Schaumburg Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No J-18808-Ljbffr