Job Description
NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. Position Summary: We have an exciting opportunity to join our team as a Faculty Group Practice Patient Care Assistant. In this role, the successful candidate will assist with administrative and patient care responsibilities to support efficient practice workflows. The responsibilities include reception, registration, answering phones, escorting patients, and completing clinical tasks within NYS scope of practice as needed. Job Responsibilities: Greets patients and completes check-in and check-out processes as needed Answers phones and schedules appointments Addresses questions or routes calls/messages to appropriate contact Supports efficient patient workflows by escorting patients to exam rooms and preparing rooms for provider visits Validates patient medical record per FGP guidelines when accessing and/or updating information Takes vital signs and records in Electronic Medical Record Assists with the collection of lab specimens Supports FGP access and quality initiatives Performs other duties as needed Clinical Responsibilities: Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed. Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth. Assists with maintaining patient flow to and from exam/treatment rooms. Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient. Communicates the functionality and purpose of MyChart to patients during intake. Ensures the appropriate translation services or equipment is in place prior to the start of visit. Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history. Works with clinical team to ensure logbooks related to equipment, specimen collection, and other clinical safety measures are followed per FGP standards. Maintains patient privacy as it relates to HIPAA standards. Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care. Minimum Qualifications: To qualify you must have a High school graduate or equivalent required. Minimum of one year of experience as a Patient Care Assistant or Medical Assistant within the last two years. Ability to complete multiple tasks efficiently and thrive in a teamwork environment which pursues a positive patient care experience. Preferred Qualifications: Medical Assistant certification preferred. Proficiency in venipuncture and phlebotomy preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. J-18808-Ljbffr