Bighornlaw

Customer Service Representative

About the Employer

Job Description

C&L Autobody, located in NJ, is seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. With a competitive hourly salary ranging from $18 to $22, we offer an exciting opportunity for someone looking to excel in a dynamic and fast-paced environment. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our valued customers. Your main responsibilities will include assisting customers with their inquiries, managing phone calls and emails, and ensuring customer satisfaction throughout the process. Join our dedicated team and contribute to our mission of delivering top-notch customer service in the automotive industry. Apply now and be part of our team at C&L Auto Body. Responsibilities Assist customers in finding solutions and alternatives for their insurance claims inquiries. Ensure accurate and efficient processing of payments. Maintain a professional and positive demeanor while interacting with customers. Work collaboratively with team members to achieve excellent customer service and satisfaction. Respond to customer inquiries and provide information about products and services. Qualifications Excellent communication skills, both verbal and written, are required for this position. The candidate must possess strong problem-solving skills and be able to make effective decisions. Multitasking and prioritizing tasks efficiently are crucial abilities needed for this role. Exceptional customer service skills are a must to excel in this position. Proficiency in using computer systems and software is essential for the job. Compensation $18 - $22 hourly About C&L Autobody Our location in Hackettstown is looking for an experienced auto body detailer. C&L Autobody is a regional Multiple-Shop Organization (MSO) with 10 body shops throughout Morris, Sussex, Warren, Union, and Middlesex counties in Northern NJ. We also manage one of the largest towing fleets in the state. As one of NJ’s largest family-owned MSOs, we pride ourselves on delivering an unmatched level of customer service and craftsmanship for all your collision repair needs. We offer full benefits (medical, dental, and vision), paid time off, and an IRA with a company match. Our hours are Monday through Friday, 8 am to 5 pm with occasional Saturdays. J-18808-Ljbffr