Job Description
Overview Collision Center Sterling McCall Chevrolet is part of fast growing Group 1 Automotive , a leader in automotive retail. We are looking to add a qualified COLLISION CENTER ESTIMATOR to our team. Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you’ve got the horsepower to join a fast paced environment and hit our high standards - apply today Benefits : Health insurance Dental insurance Vision, Life, Disability insurance 401(k) plan with company match Paid vacation Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities Responsibilities Greets customers upon arrival and communicates with them on the telephone providing information, scheduling appointments and collecting customer vehicle information. Builds and maintains strong relationships with customers, insurance companies and co-workers. Listens to customer requests and provides a clear explanation on the work order. Thoroughly checks the customers' vehicles to determine all damage including structural, exterior and interior damage, overall body and mechanical issues. Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle. Reviews with the customer the cost effectiveness of repair versus replacement of parts. Determines costs associated with repainting or other applicable customizing that may be required. Completes insurance claim forms to indicate repair or replacement cost estimates and specific recommendations. Other duties may be assigned by management. Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors. Qualifications Three or more years related experience in the collision repair industry. Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word. ADP Dealer Services Experience a plus. Ability to work independently and be self-motivated. High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Ability to work well in a process driven environment. Outstanding communication skills in both verbal and written. All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment Group 1 Automotive is an Equal Employment Opportunity Employer J-18808-Ljbffr