To lead and operate Handle Bar at The Four Seasons on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy, and initiative. This leader must understand the culinary philosophy of the restaurant and have attention to detail with proper follow-through on all restaurant policies. GENERAL EXPECTATIONS : Act with integrity, honesty, and knowledge that promote the culture, values, and mission of restaurant Handle Bar and our Partner, Four Seasons Hotels&Resorts. Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times. Perform all aspects of position with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy, and initiative. Understand the philosophy of management and owner. Display consistent attention to detail and follow through on all restaurant policies. Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners. Collaborate with team to create a culture and restaurant work environment based upon respect; foster opportunities for team to learn, grow, and develop their abilities. Lead the Management Staff, ensuring that service standards are on par with all outside accreditation sources: including but not limited to Zagat, Gayot, Relais&Chateaux, Mobil 5 star, AAA Five Diamond, Wine Spectator, and Michelin star establishment, and in keeping with the service foundation and philosophy established at restaurant Handle Bar. Understand completely all programs, procedures, standards, specifications, guidelines, and training programs. Offer positive solutions to problems or issues and be a voice that is part of the decision-making team. DUTIES&RESPONSIBILITIES: Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times. Be responsible for the timely updating of the RecipeXchange website and all of its content. Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. Provide leadership to create a culture and work environment based upon respect; provide opportunities for staff to learn, grow, and develop their abilities through employee training and creating a positive, productive working environment. Successful demonstration of this will be evident by employee satisfaction and retention of those under your supervision. Possess a Qualifying Certificate in Food Protection from the local Department of Health that has jurisdiction over the employing property. Understand completely all policies, procedures, standards, specifications, guidelines, and training programs for a Mobil Five Star establishment. Assume 100% responsibility for the quality of products served. Attend all scheduled employee meetings and bring suggestions for improvement. Document all recipes in a standard kitchen format and share with kitchen employees. Perform inventory and purchasing responsibilities on a daily basis. Work with the Corporate Chef and Human Resources Director in creating and sustaining an internship program that embraces diversity, education, and discipline. Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards. Fill in where needed to ensure guest service standards and efficient operations. Continually strive to develop your staff in all areas of managerial and professional development. Continually strive to develop your staff in all areas of food education. Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner. Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs. Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures. Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis. Be knowledgeable of restaurant policies regarding personnel and together with the Human Resources Director administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests. Know and comply consistently with kitchen rules, policies, and procedures. Assist in creating a dynamic menu for Main Dining Room and Private Rooms that evolves and changes on a regular basis. Supervise the kitchen during prep and service periods. Expedite service: canapé through mignardises. Schedule labor as required by business activity while ensuring that all positions are staffed when needed while maintaining labor cost objectives. QUALIFICATIONS: Be able to communicate and understand the predominant language(s) of the restaurant’s trading area. A minimum of 6 years’ experience in fine dining kitchen management, preparation, and cooking. Must be impeccably groomed, maintain good hygiene, good posture, and have required uniform and tools. Must display the IMAGE set forth by the owner and restaurant philosophy. Be able to work in a standing position for long periods of time. Be able to reach, bend, stoop, and frequently lift up to 30 pounds. Must have the stamina to work a minimum of 40 or more hours per week. J-18808-Ljbffr