JPMorgan Chase

Business Operations Associate

About the Employer

Job Description

You have a strong client focus and ability to partner with other internal groups, particularly client coverage, and strong interactive personal skills and ability to influence others for positive results. You are also seeking career growth. This is the team for you. Join us and collaborate with some of the brightest minds in the industry, spurring impactful projects. Don't miss this opportunity to be part of something extraordinary As a Business Operations Associate within the Operations Support team at JPMorgan Chase, you will deliver end to end operational excellence to safeguard the business. You will be responsible for reviewing high-risk Anti Money Laundering (AML)&Reputation Risk industries (e.g., External Investment and Commercial Risk (EICR) Protocols) and client risk factors; client system alerts (e.g., AML Events, negative media); and previously exited clients. You will review National Association of Insurance Commissioners (NAIC) approvals and provide approvals for Middle Market Banking&Specialized Industries (MMBSI) and Corporate Client Banking&Specialized Industries (CCBSI) clients when an actual or potential high-risk industry NAIC is being used either in transfers or new onboards. You will also provide appropriate Specialized Industry/Financial Insurance Group (FIG) client coverage. Job Responsibilities Review high-risk AML&Reputation Risk industries (e.g., EICR Protocols) and client risk factors; client system alerts (e.g., AML Events, negative media); previously exited clients. Review NAIC approvals and provide approvals for MMBSI and CCBSI clients when an actual or potential high-risk industry NAIC is being used either in transfers or new onboards. Provide appropriate Specialized Industry/FIG client coverage. Liaise and lead various initiatives between a variety of key partners such as Bankers, Client Data Management, Business Operations, Customer Service, KYC Officers, Finance and Business management. Required Qualifications, Capabilities, and Skills Excellent verbal and written communication skills. Excellent attention to detail. Proficient in Microsoft Word, Excel, and PowerPoint. Ability to present information in a concise and effective manner. Strong interactive personal skills and ability to influence others for positive results. Strong organizational skills both personally and across working teams to meet deadlines in a fast-paced environment. Willingness to provide innovative and proactive solutions. Strong client focus and ability to partner with other internal groups, particularly client coverage. Independent, self-motivated with an ability to adapt and be flexible in a team environment. Preferred Qualifications, Capabilities, and Skills BA/BS degree. Some familiarity with banking processes and procedures is helpful but not necessary. Some knowledge of the different types of industries that the Commercial Bank supports. Ability to understand complex client relationships and product usage. J-18808-Ljbffr