Administrative Assistant (H) Apply Location: Miami, FL Time Type: Full Time Posted on: Posted 3 Days Ago Job Requisition ID: R100081955 The University of Miami/UHealth Gordon Center for Research is currently seeking a full-time Administrative Assistant to work in Miami, FL. The Administrative Assistant performs a variety of clerical functions and office support activities for the assigned department(s) to facilitate the efficient operations of the office. Core Job Functions Supports department and/or department leadership with daily clerical tasks. Prepares basic reports, charts, budgets, and other presentation materials. Responds to routine inquiries from external or internal sources with standard correspondence or other messaging. Plans meetings and takes detailed minutes, as needed. Answers phone calls, provides information to callers, or connects callers to appropriate staff. Schedules appointments and updates calendars. Makes travel arrangements and reservations for department leadership and staff, as needed. Composes and types correspondence, such as informative materials; creates spreadsheets and presentations. Greets and provides general support to visitors. Develops and maintains department filing system. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Core Qualifications Education: High school diploma or equivalent Experience: Minimum 1 year of relevant experience Knowledge, Skills and Attitudes: General knowledge of office procedures and operations. Ability to accurately prepare and maintain records, files, reports, and correspondence. Ability to communicate effectively in both oral and written form. Ability to maintain effective interpersonal relationships. Ability to process and handle confidential information with discretion. Skill in completing assignments accurately and with attention to detail. Proficiency in computer software (i.e., Microsoft Office). Ability to analyze, organize, and prioritize work under pressure while meeting deadlines. Ability to work independently and/or in a collaborative environment. Department Specific Functions The Administrative Assistant will provide essential day-to-day administrative support to the Center Administrator at the Gordon Center, including: Direct Clientele Support Assist callers to the main Gordon Center telephone line with requested information about center programs and direct them to the proper staff or faculty member. Greet individuals and/or groups entering the Gordon Center and ascertain the nature and purpose of visit. Ensure compliance with any mandated safety protocols. Implement check-in processes for continuing education class participants. Direct to specific location in the center, conveying general instructions. Assist and redirect lost campus visitors and/or patients to actual destination. Answer questions, assist in problem-solving, resolve issues when able, referring to the proper staff or faculty member. Administrative, Operations, and Clerical Support Provide cross coverage due to illness, vacation, special events, or accrued backlog. Process online parking validation for visitors and specified learners. Assist faculty and staff as requested with clerical duties, including written and verbal communication; data entry and compilation; filing, and phone calling. Assist with catering planning, set-up, and clean-up for refreshments or lunch for specific classes or meetings. Data Analysis Maintain databases to support the department’s planning needs, goals, and objectives. Be a proficient user of the Gordon Center SQL Server Database to assist online registrants having difficulty and to conduct database searches, execute functions, and output reports. Perform basic data analysis, research best practices, and support developing solutions and recommendations for the current business operations. Generate reports and analyze data for internal planning processes and reporting purposes. Analyze data to ensure accuracy and report any issues to management. Media and Communication: Support the creation of marketing materials, such as brochures, newsletters, and presentations. Help manage social media accounts, engaging with followers and contributing to content planning. Assist in tracking and analyzing marketing metrics to evaluate campaign performance and optimize future strategies. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission, and more. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff Pay Grade: H4 J-18808-Ljbffr