Imagine IL Corp 333 Barron Blvd Grayslake, IL 60030, USA At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. Our innovative teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let’s Imagine a better way together. Position Summary: The Account Manager will deliver a best-in-class customer experience through strategic management of customer accounts. Reporting to the Director of Account Services, this high profile, high impact position will act as a liaison between our customers, production and sales departments regarding print projects. Essential Functions and Responsibilities: Securing maximum revenue potential by working with clients to develop creative solutions to their retail graphics needs. Analyzing and understanding spreadsheet data and client specifications. Working with the Estimating Department for all necessary projects to spec jobs including creative, production, kitting, and fulfillment. Creating, managing, and executing distributions of all program assets using proprietary software. Detailing all project-related requirements. Maintaining contact with clients (in person, via phone, and email) and ensuring timely project completion. Working with clients on reading floorplans and designs to determine signage needs. Communicating key job data and milestones to various team members, ensuring effective transition for production. Managing inventory to avoid holding excess product while maintaining minimum quantities. Managing active/inactive items, locations, and SHOP website to keep accurate and up to date. Attending pack outs and ensuring quality reviews before elements are shipped. Traveling for client conventions and business meetings as needed. Creating and maintaining store surveys and layout confirmation for rollouts. Sending proofs to clients for approval and working with them on press checks. Addressing and resolving any quality control issues that may arise and working towards continuous process improvements. Working with accounting on invoicing and billing questions or issues. Attending scheduled sales meetings and participating in training. Performing other duties as requested. Mandatory Qualifications: Knowledge of printing processes and capabilities along with a strong sense of design and color. Demonstrated ability to work in a fast-paced team environment with competing deadlines. Must be a team player. Strong time-management skills with the ability to successfully multi-task and reprioritize at a high level. Demonstrable proficiency in Microsoft Office products, specifically Word, Excel, and Outlook. Ability to learn and become an expert in Imagine Chicago proprietary software. Maintain flexibility and the ability to adapt to the needs of the business. Strong presentation, organizational, communication, and people skills. Proven sales aptitude coupled with the ability to identify and meet customers’ needs and requirements. Customer focus and a “can do” attitude. Flexibility to travel as needed. Preferred Qualifications: Previous experience in at least one of the following is preferred: Ad agency Printing Display development and production POP Experience in digital print production is preferred. Physical Requirements: Ability to drive, fly, and get to client sites. Frequent sitting for prolonged periods of time. Occasional walking. The annual national pay range for this role is $50,000- $65,000. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission, or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance, and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts. Imagine is an equal opportunity employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Diversity and inclusion are not just checked boxes; they are a critical part of our commitment to deliver innovative solutions to our clients and provide a great place to work for our entire Imagine family. We are focused on building a diverse and inclusive workforce. If you are excited about this role but do not meet 100% of the qualifications listed below, we encourage you to apply. J-18808-Ljbffr