Salesforce Developer/ Architect

About the Team

DTS (Digital Technology Solutions) is seeking a Salesforce Developer/Architect to support a direct client position in Lansing, MI. This role is critical to the state's digital infrastructure, specifically supporting the Bridges application and MiSACWIS, which serve over 8,000 users across state and private agencies. The team is dedicated to ensuring the 24/7 operations of Tier 2 applications that manage Child Welfare services, requiring a partner who can uphold strict security, performance, and regulatory standards.

About the Role

This position serves as the technical architect and development specialist responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions. The role focuses on transitioning legacy systems to a modern Salesforce-based platform, with a specific emphasis on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL). You will set the technical direction for Child Welfare applications, ensuring architectural integrity and alignment with the client's strategic and operational goals.

In this capacity, you will lead end-to-end architecture and technical design for case management and field service operations. You will conduct org health checks, deliver actionable recommendations based on Salesforce best practices, and participate in Design & Discovery sessions to promote the adoption of Salesforce's Well-Architected Framework. A key aspect of the role involves providing technical leadership and mentorship to development teams, including state employees and contractors, while collaborating with business analysts and product owners to translate complex requirements into scalable solutions.

The day-to-day involves overseeing proof-of-concepts to validate technical feasibility, ensuring secure application development lifecycle (SADLC) practices are followed, and leading impact analysis for changes driven by legislation or business process updates. You will also be responsible for reviewing and approving technical deliverables, presentation materials, and system engineering methodologies to ensure compliance with State of Michigan policies and standards.

Hiring Process

Interested candidates should contact Ajay Bharbutta, Team Lead Digital Technology Solutions, at 313-489-9795 to discuss the opportunity and next steps.