Retail Insight Analyst (Spanish/English)
Not Disclosed•Full-TimeRemote
location_onLogan Street, Downtown, Pittsburgh, Allegheny County, Pennsylvania, 15262, United States
First Insight is the AI-powered decision engine for customer-first products. For 18 years, we have leveraged predictive analytics and AI to help the best merchants hear directly from consumers at scale before a single decision is made. Our Voice of the Customer platform and Value Score™ serve 600+ brands and retailers worldwide, including Under Armour, Marks & Spencer, Woolworths, and Family Dollar.
We provide brands and retailers with signals across product design, assortment, pricing, and planning. This empowers the people who build and buy products to move faster, with more confidence, and less risk. Our mission is to be on the leading edge of how the industry makes its most important decisions, specifically for those with a career in retail or on the brand side in the US, Latin America, or both.
We are seeking a Retail Insight Analyst to support retail clients in understanding and applying customer, product, and performance data to improve business decisions. This role sits at the intersection of business analysis and retail decision-making, bridging the gap between customer insight data and the teams responsible for planning, buying, and merchandising.
You will work closely with retail partners across the United States and Latin America to interpret data, identify trends, and translate insights into clear, actionable recommendations. A key part of your day involves communicating findings directly with clients in both English and Spanish, supporting their understanding of reporting tools and dashboards, and gathering feedback to refine analytics requirements. This position is ideal for someone who enjoys turning data into insights that directly support the retail decision-making process.
To apply, please visit our careers page or look us up at www.firstinsight.com. Candidates must be authorized to work in the United States. We look forward to reviewing your application and discussing how your background aligns with our mission.
First Insight is an equal opportunity employer committed to building a diverse and inclusive team. We welcome applicants from all backgrounds and cultures.
Work model: Remote
Logan Street, Downtown, Pittsburgh, Allegheny County, Pennsylvania, 15262, United States
Pittsburgh, Pennsylvania
Bachelor's degree in Fashion Merchandising, Retail Merchandising, Business, Planning, or Analytics. Experience working with retail, customer behavior, sales, or merchandising data. Experience working in client-facing or stakeholder-facing roles. Exposure to merchandising, planning, assortment strategy, or product operations. Project coordination or project management experience. Experience working with Latin American customers, teams, or markets.
Skills: Excel, Power Bi, Tableau, Spanish, English.
Education: Bachelor's degree in Fashion Merchandising, Retail Merchandising, Business, Planning, or Analytics preferred.
First Insight, Inc. is a software development firm headquartered in Wexford, Pennsylvania, that specializes in human-AI collaboration for the retail sector. Since its founding in 2007, the company has focused on transforming retail decision-making by integrating artificial intelligence, predictive analytics, and human insight. This approach allows brands to anticipate shopper preferences and launch products with greater confidence. The organization serves a diverse range of clients, including Under Armour, Woolworths, Family Dollar, Kohl's, and Francesca's, providing them with actionable Voice of the Customer insights.
The company utilizes its proprietary Value Score™ technology to drive financial outcomes such as increased sales, improved margins, and reduced markdowns. By combining human creativity with AI-driven analytics, First Insight helps retailers eliminate guesswork and optimize their strategies for sustainable growth. The firm's capabilities extend to agentic AI agents and generative AI applications tailored for the industry.
First Insight maintains a reputation for delivering proven return on investment, speed, and global mobile reach. The company's technology and data accuracy have earned consistent endorsements from prominent industry analysts, including Forrester, IDC, and Gartner. Customer feedback indicates a high level of satisfaction, with a significant majority of clients recommending the platform for its ability to provide better signals and scalable solutions.
Browse more roles: All First Insight, Inc. jobs, retail jobs on Recrutus.
Experience
2-5 yrs (Mid Level)
Education
Bachelor's degree in Fashion Merchandising, Retail Merchandising, Business, Planning, or Analytics preferred
Job Type
Full-Time
