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  1. Home
  2. chevron_right
  3. customer services
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  5. Insurance Unit Manager/Supervisor
GEICO logo

Insurance Unit Manager/Supervisor

Not Disclosed•Full-TimeOn-site

location_onCotton Belt Trail, Grapevine, Tarrant County, Texas, 76051, United States

Apply Now

About GEICO

At GEICO, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. Our mission is to protect people when they need it most, constantly evolving to stay ahead of their needs.

When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset. Our teams are driven by performance excellence and unified under a shared purpose, valuing different perspectives and ensuring a work environment free from discrimination and harassment.

About the Role

We are seeking a forward-thinking and motivated Operations Unit Supervisor / Leader to join our Claims management team in Richardson, TX. This role offers the opportunity to lead and develop associates in our growing Claims organization. Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership, Adaptability, Leading People, Collaboration, and Driving Value.

You will lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust. Your leadership will guide team members in resolving complex customer inquiries and claims, while you personalize your approach to develop their skills and foster their growth. You will monitor team performance using key performance indicators to enhance efficiency and customer satisfaction, holding the team accountable for achieving results and maintaining compliance with insurance regulations. Additionally, you will serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge.

Hiring Process

At this time, GEICO will not sponsor a new applicant for employment authorization for this position. Candidates must be eligible to work in the United States without sponsorship.

Equal Opportunity

The GEICO Companies provide for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We reasonably accommodate qualified individuals with disabilities to enable them to receive equal employment opportunity and perform the essential functions of the job.

Work location

Work model: On-site

location_on

Cotton Belt Trail, Grapevine, Tarrant County, Texas, 76051, United States

Grapevine, Texas

Key Responsibilities

  • check_circleLead, mentor, and inspire a team of associates to deliver exceptional customer service
  • check_circleGuide team members in resolving complex customer inquiries and claims
  • check_circleMonitor and evaluate team performance using key performance indicators to enhance efficiency
  • check_circleHold the team accountable for achieving results and maintaining compliance with insurance regulations
  • check_circleAddress escalated customer concerns with professionalism and empathy
  • check_circleCollaborate with leadership and cross-functional teams to implement process improvements
  • check_circleProvide mentorship and training to build team members' industry knowledge

Requirements

  • verifiedBachelor's or Associate's degree with 2+ years supervisory experience OR 4+ years supervisory experience with high school diploma
  • verifiedExperience managing teams in insurance, financial services, call center, retail, or other industries
  • verifiedAbility to obtain and/or maintain active All Lines Adjuster License or Property and Casualty Adjuster License
  • verifiedUS work authorization (no sponsorship available)

Benefits & Perks

check_circle401K savings plan vested from day one with 6% matchcheck_circleTuition assistancecheck_circleLicensing and continuing education at no costcheck_circleMental healthcare benefitsFertility and adoption assistance
GEICO logo
Company

GEICO

Industry

customer services

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

2+ yrs (Mid Level)

Education

Bachelor's degree with 2+ years supervisory experience or 4 years experience in lieu of degree

Job Type

Full-Time

Skills Required

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Skills, education and keywords

Skills: All Lines Adjuster License, Property And Casualty Adjuster License.

Education: Bachelor's degree with 2+ years supervisory experience or 4 years experience in lieu of degree; Associate's degree with 2+ years supervisory experience or 4 years experience in lieu of degree; High school diploma or equivalent required.

Frequently asked questions about Insurance Unit Manager/Supervisor at GEICO

What does a Insurance Unit Manager/Supervisor at GEICO do?expand_more
In this Insurance Unit Manager/Supervisor at GEICO role, you will lead, mentor, and inspire a team of associates to deliver exceptional customer service; guide team members in resolving complex customer inquiries and claims; monitor and evaluate team performance using key performance indicators to enhance efficiency; and hold the team accountable for achieving results and maintaining compliance with insurance regulations.
What are the requirements for this Insurance Unit Manager/Supervisor role?expand_more
GEICO is looking for candidates who meet the following requirements: Bachelor's or Associate's degree with 2+ years supervisory experience OR 4+ years supervisory experience with high school diploma; Experience managing teams in insurance, financial services, call center, retail, or other industries; Ability to obtain and/or maintain active All Lines Adjuster License or Property and Casualty Adjuster License; and US work authorization (no sponsorship available).
Where is the Insurance Unit Manager/Supervisor role at GEICO located?expand_more
Insurance Unit Manager/Supervisor at GEICO is based in Cotton Belt Trail, Grapevine, Tarrant County, Texas, 76051, United States. This is a on-site role.
Is this Insurance Unit Manager/Supervisor job remote, hybrid, or on-site?expand_more
GEICO has listed this Insurance Unit Manager/Supervisor role as on-site.
How much experience is required for this Insurance Unit Manager/Supervisor role?expand_more
Insurance Unit Manager/Supervisor at GEICO typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Insurance Unit Manager/Supervisor role at GEICO?expand_more
Key skills for Insurance Unit Manager/Supervisor at GEICO include All Lines Adjuster License; and Property And Casualty Adjuster License.
What education is required for Insurance Unit Manager/Supervisor at GEICO?expand_more
Educational requirements for this role: Bachelor's degree with 2+ years supervisory experience or 4 years experience in lieu of degree; Associate's degree with 2+ years supervisory experience or 4 years experience in lieu of degree; and High school diploma or equivalent required.
What category does the Insurance Unit Manager/Supervisor role belong to?expand_more
Insurance Unit Manager/Supervisor at GEICO is part of the customer services job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
Job types
Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
Top states
Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in VirginiaAll states →
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Popular skills
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Featured employers
Company
About usFAQContactPrivacy policyUS privacy notice

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
check_circle
check_circleGEICO Flex Program allowing work from anywhere up to four weeks per year
check_circleCorporate-wide bonus programs for top performers
All Lines Adjuster LicenseProperty And Casualty Adjuster License
Accessibility