
location_onCotton Belt Trail, Grapevine, Tarrant County, Texas, 76051, United States
At GEICO, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. Our mission is to protect people when they need it most, constantly evolving to stay ahead of their needs.
When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset. Our teams are driven by performance excellence and unified under a shared purpose, valuing different perspectives and ensuring a work environment free from discrimination and harassment.
We are seeking a forward-thinking and motivated Operations Unit Supervisor / Leader to join our Claims management team in Richardson, TX. This role offers the opportunity to lead and develop associates in our growing Claims organization. Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership, Adaptability, Leading People, Collaboration, and Driving Value.
You will lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust. Your leadership will guide team members in resolving complex customer inquiries and claims, while you personalize your approach to develop their skills and foster their growth. You will monitor team performance using key performance indicators to enhance efficiency and customer satisfaction, holding the team accountable for achieving results and maintaining compliance with insurance regulations. Additionally, you will serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position. Candidates must be eligible to work in the United States without sponsorship.
The GEICO Companies provide for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We reasonably accommodate qualified individuals with disabilities to enable them to receive equal employment opportunity and perform the essential functions of the job.
Work model: On-site
Cotton Belt Trail, Grapevine, Tarrant County, Texas, 76051, United States
Grapevine, Texas
Skills: All Lines Adjuster License, Property And Casualty Adjuster License.
Education: Bachelor's degree with 2+ years supervisory experience or 4 years experience in lieu of degree; Associate's degree with 2+ years supervisory experience or 4 years experience in lieu of degree; High school diploma or equivalent required.