Insurance Unit Manager/Supervisor
Not Disclosed•Full-TimeOn-site
location_on1400, Edelweiss Drive, Allen, Collin County, Texas, 75002, United States
About GEICO
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.
About the Role
As an Operations Unit Supervisor / Leader in our Claims management team, you will be a dynamic leader with a passion for empowering teams and driving results. This role offers the opportunity to lead and develop associates in our growing Claims organization. Success in this role is built on the foundation of GEICO's core leadership behaviors, including ownership, adaptability, leading people, collaboration, and driving value.
You will serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge. Your leadership approach will be personalized to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations. You will also address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence.
The GEICO Pledge
Great Company: Our mission is to protect people when they need it most. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career and your potential in mind. You'll have access to industry-leading training, certification assistance, career mentorship, and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health, and financial future. This includes a comprehensive Total Rewards program, financial benefits like a 401K savings plan with a 6% match, and access to additional benefits like mental healthcare, fertility, and adoption assistance.
Equal Opportunity
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Application Note
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
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Skills, education and keywords
Skills: All Lines Adjuster License, Property And Casualty Adjuster License.
Education: Bachelor's degree with 2+ years supervisory experience or 4 years experience in lieu of degree; Associate's degree with 2+ years supervisory experience or 4 years experience in lieu of degree; High school diploma or equivalent required if no degree is held.
Frequently asked questions about Insurance Unit Manager/Supervisor at GEICO
What does a Insurance Unit Manager/Supervisor at GEICO do?expand_more
In this Insurance Unit Manager/Supervisor at GEICO role, you will lead, mentor, and inspire a team of associates to deliver exceptional customer service; guide team members in resolving complex customer inquiries and claims; monitor and evaluate team performance using key performance indicators to enhance efficiency; and hold the team accountable for achieving results and maintaining compliance with insurance regulations.
What are the requirements for this Insurance Unit Manager/Supervisor role?expand_more
GEICO is looking for candidates who meet the following requirements: Bachelor's or Associate's degree with 2+ years supervisory experience OR 4+ years supervisory experience with high school diploma; Experience managing teams in insurance, financial services, call center, retail, or other industries; Ability to obtain and/or maintain active All Lines Adjuster License or Property and Casualty Adjuster License; and US work authorization (no sponsorship available).