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  1. Home
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  3. customer services
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  5. Insurance Unit Manager/Supervisor
GEICO logo

Insurance Unit Manager/Supervisor

Not Disclosed•Full-TimeOn-site

location_on4107, Kentshire Lane, Dallas, Collin County, Texas, 75287, United States

Apply Now

About GEICO

At GEICO, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed customer expectations while making a real impact through our shared purpose. Our mission is to protect people through life's twists and turns, constantly evolving to stay ahead of their needs.

We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset. Grounded by our core values, we maintain a culture of caring, inclusion, and belonging that values different perspectives. As part of our culture, we offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

The GEICO Pledge

We want you to feel valued, supported, and proud to work here. That is why we offer The GEICO Pledge:

  • Great Company: We help our customers through life's twists and turns. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
  • Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs created with your career and potential in mind. You'll have access to industry-leading training, certification assistance, career mentorship, and coaching with supportive leaders at all levels.
  • Great Culture: We foster an inclusive culture of shared success. Our teams are led by dynamic, multi-faceted leaders driven by performance excellence and unified under a shared purpose.
  • Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health, and financial future.

About the Role

GEICO is seeking a forward-thinking and motivated Operations Unit Supervisor / Leader to join our Claims management team in Richardson, TX. This role offers the opportunity to lead and develop associates in our growing Claims organization. Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership, Adaptability, Leading People, Collaboration, and Driving Value.\n You will lead, mentor, and inspire a team of associates to deliver exceptional service that delights customers and builds their trust. You will leverage your leadership expertise to guide team members in resolving complex customer inquiries and claims, personalizing your approach to foster their growth. Additionally, you will serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge while collaborating with cross-functional teams to implement process improvements.

Hiring Process

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Equal Opportunity

The GEICO Companies provide for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job. We do not condone or tolerate an atmosphere of intimidation or harassment and expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Similar Job Opportunities

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Insurance Unit Manager/Supervisor

GEICO • Grapevine, Texas

$80k-125karrow_forward
GEICO logo

Insurance Unit Manager/Supervisor

GEICO • Dallas, Texas

$80k-125karrow_forward
GEICO logo

Insurance Unit Manager/Supervisor

GEICO • Dallas, Texas

$80k-125k

Skills, education and keywords

Skills: All Lines Adjuster License, Property And Casualty Adjuster License.

Education: Bachelor's degree with 2+ years supervisory experience or 4 years experience in lieu of degree; Associate's degree with 2+ years supervisory experience or 4 years experience in lieu of degree; High school diploma or equivalent required.

Frequently asked questions about Insurance Unit Manager/Supervisor at GEICO

What does a Insurance Unit Manager/Supervisor at GEICO do?expand_more
A Insurance Unit Manager/Supervisor at GEICO is responsible for the following: Lead, mentor, and inspire a team of associates to deliver exceptional customer service; Guide team members in resolving complex customer inquiries and claims; Monitor and evaluate team performance using key performance indicators to enhance efficiency; and Address escalated customer concerns with professionalism and empathy.
What are the requirements for this Insurance Unit Manager/Supervisor role?expand_more
GEICO is looking for candidates who meet the following requirements: Bachelor's or Associate's degree with 2+ years supervisory experience OR 4+ years supervisory experience with high school diploma; Experience managing teams in insurance, financial services, call center, retail, or other industries; Ability to obtain and/or maintain an active All Lines Adjuster License or Property and Casualty Adjuster License; and US work authorization (no sponsorship provided).
Where is the Insurance Unit Manager/Supervisor role at GEICO located?expand_more
Recrutus

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Work location

Work model: On-site

location_on

4107, Kentshire Lane, Dallas, Collin County, Texas, 75287, United States

Dallas, Texas

Key Responsibilities

  • check_circleLead, mentor, and inspire a team of associates to deliver exceptional customer service
  • check_circleGuide team members in resolving complex customer inquiries and claims
  • check_circleMonitor and evaluate team performance using key performance indicators to enhance efficiency
  • check_circleAddress escalated customer concerns with professionalism and empathy
  • check_circleCollaborate with leadership and cross-functional teams to implement process improvements
  • check_circleServe as a resource for team members on insurance-related questions and provide training
  • check_circleEnsure team compliance with insurance regulations and accountability for results

Requirements

  • verifiedBachelor's or Associate's degree with 2+ years supervisory experience OR 4+ years supervisory experience with high school diploma
  • verifiedExperience managing teams in insurance, financial services, call center, retail, or other industries
  • verifiedAbility to obtain and/or maintain an active All Lines Adjuster License or Property and Casualty Adjuster License
  • verifiedUS work authorization (no sponsorship provided)

Benefits & Perks

check_circle401K savings plan vested from day one with 6% matchcheck_circleTuition assistancecheck_circleLicensing and continuing education at no costcheck_circleLeadership development programs and eLearning coursescheck_circleMental healthcare benefitscheck_circleFertility and adoption assistancecheck_circleGEICO Flex Program allowing work from anywhere for up to four weeks per yearcheck_circleCorporate-wide bonus programs for top performers
GEICO logo
Company

GEICO

Industry

customer services

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

2+ yrs (Mid Level)

Education

Bachelor's degree with 2+ years supervisory experience or 4 years experience in lieu of degree

Job Type

Full-Time

Skills Required

All Lines Adjuster LicenseProperty And Casualty Adjuster License
arrow_forward
Insurance Unit Manager/Supervisor at GEICO is based in 4107, Kentshire Lane, Dallas, Collin County, Texas, 75287, United States. This is a on-site role.
Is this Insurance Unit Manager/Supervisor job remote, hybrid, or on-site?expand_more
GEICO has listed this Insurance Unit Manager/Supervisor role as on-site.
How much experience is required for this Insurance Unit Manager/Supervisor role?expand_more
Insurance Unit Manager/Supervisor at GEICO typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Insurance Unit Manager/Supervisor role at GEICO?expand_more
Key skills for Insurance Unit Manager/Supervisor at GEICO include All Lines Adjuster License; and Property And Casualty Adjuster License.
What education is required for Insurance Unit Manager/Supervisor at GEICO?expand_more
Educational requirements for this role: Bachelor's degree with 2+ years supervisory experience or 4 years experience in lieu of degree; Associate's degree with 2+ years supervisory experience or 4 years experience in lieu of degree; and High school diploma or equivalent required.
What category does the Insurance Unit Manager/Supervisor role belong to?expand_more
Insurance Unit Manager/Supervisor at GEICO is part of the customer services job category on Recrutus.
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Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
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Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

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