Residential Laundry Appliance Repair Technician Full-time Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada. Join the Sears Home Services team as an In-Home Appliance Service Technician Are you looking for a role that offers you an opportunity to be a part of a dynamic, innovative organization? Then, we have the opportunity for you at Sears. We are seeking an experienced In-Home Service Technician with a great attitude and the ability to help customers with their in-home repairs. Benefits At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the repair technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider. For the In-Home Service Technician, we provide the following: Service van Specialized tools Uniforms Laptop computer Smartphone Home dispatched (most locations) Industry training Various incentive plans Career opportunities Job Responsibilities As a repair technician, you will be responsible for the repair of products in customers’ homes, including Washers&Dryers, Gas&Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers, and other home appliances. Your responsibilities include: Providing timely and quality repairs of customers’ products Maintaining high-quality customer service and care Promoting and selling additional products and services Meeting key performance metrics and/or productivity goals Providing knowledgeable and courteous repair service Looking for ways to improve business performance and enhance the customer experience Communicating benefits of the Value Added Services Process to the customer Maintaining truck stock inventory within the prescribed company guidelines and standards Following the truck maintenance schedule and keeping a clean, organized truck Job Requirements As an In-Home Service Technician, you must be highly organized and possess excellent communication skills. Requirements include: At least 1 – 2 years of appliance maintenance or repair technician experience, preferred Working mechanical knowledge, including the use of tools and test equipment Ability to perform accurate repair of customer product Must complete all technician training elements within required timeframes Ability to follow directions and specific process steps to ensure quality workmanship Flexibility to work variable and flexible hours, including overtime Ability to use a computer for parts inquiries and ordering Must pass pre-employment drug screen and criminal background check Join the Sears Home Service family Apply today Please contact Jennifer at (407) 551-5984 for information on how to apply. All your information will be kept confidential according to EEO guidelines. J-18808-Ljbffr