JOB SUMMARY Change agent who supports the implementation of strategic vision from inception to fruition. Identify business needs and lead the creation of strategic assessments and strategy proposals. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience. Lead consulting sessions with company management. Lead and innovate rigorous quantitative and qualitative research through competitive audits, customer and industry trends analysis, and stakeholder interviews. Lead implementation and review of existing /new operational strategies, analyses and models simultaneously. Provide expert guidance on the analysis and review of models for data-driven strategy recommendations and communicating results in a timely manner. Gain support and increase speed of new strategy execution across the organization. Lead preparation of strategic content and supporting details for all relevant meetings, including presentations, and final reports. Provide leadership and innovation for Charter's approach to digital expansion and adoption. Drive global solutions by ensuring alignment across the organization. Mentor and guide members of the Digital Strategy&Operations team. Lead collaborations with business and technical teams REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Demonstrated mastery in reporting, data mining, and predictive modeling Demonstrated understanding of telecommunications industry and the products and services offered Demonstrates effective decision-making skills and the ability to exercise discretion Demonstrated knowledge of strategy reporting, strategy enhancements and other ad hoc analytics Ability to step back and contribute to insight development and creative ideation Ability to think across disciplines, industries, cultures and scenarios Ability to identify issues of an intricately complex nature and effectively resolve Effective written and verbal communication skills Effective analytical and troubleshooting abilities Required Education Bachelor's degree or equivalent experience Required Related Work Experience and Number of Years Consulting and/or Business Analysis experience and/or as a leader on a strategic program - 10 Leading Strategy Engagements - 4-5 Preferred Education Master's degree WORKING CONDITIONS Office environment BGN701 2024-44186 2024 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2024-12-03 12:21 AM (UTC) and will be extended if necessary. The base pay for this position generally is between $124,000.00 and $220,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.