Location: North Campus Administration - Vista, CA Annual Salary: $70,000 - $90,000 Weeks: 52 OUR STORY Since 1965, MAAC has been maximizing self-sufficiency with families and individuals through high-quality programs and advocacy in our communities. MAAC employs dedicated staff who provide life-changing services to thousands of individuals annually through programs in five core focus areas: Education, Economic Development, Health&Wellbeing, Housing, and Advocacy&Leadership Development. Learn more about the great things happening with MAAC at http://www.maacproject.org/ Under direct supervision, the Sr. Manager - Family&Community Service will promote and encourage collaboration between parents/families, Head Start and MAAC Administration staff, community resources, and service providers to ensure compliance and active participation in the implementation of the Family&Community Engagement Service Area goals and objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Develops and maintains the Family and Community Engagement Standard Operating Procedures, develops and implements criteria/standards to provide ongoing monitoring for Family&Community Engagement; develops and maintains linkages with social service agencies and providers; participates in family and community events; assists in the coordination of referrals and appointments for families and ensures follow-up. Supports the Child Development Program (CDP) center parent participation and male engagement activities including meeting set-up logistics (secure place, order food, reimbursement payments, etc.). Assists in the recruitment of parents for the Male/Father Figure program while clarifying and adding to their understanding of the parent’s role in the Head Start Program through technical assistance and training. Conducts and/or coordinates needed seminars and workshops for center staff and parents using the Head Start Parent, Family and Community Engagement Framework and other appropriate topics. Demonstrates cultural competence by interacting respectfully and effectively with people of all cultures, languages, classes, races, ethnic backgrounds, religions, and other diversity factors. Supervises subordinate supervisory and other staff including, but not limited to, prioritizing and assigning work; conducting performance evaluations; ensuring staff training; and, in conjunction with other MAAC senior staff, making hiring, termination, and disciplinary recommendations. Facilitates and coordinates volunteer recruitment and training. Facilitates and evaluates awareness, linkages to development and utilization of community and regional resources in conjunction with staff, parents, and community entities while contributing to the development of the Family and Community Engagement service plan to promote parent participation. Monitors the delivery, compliance and quality of family partnership agreements and provides technical assistance to center personnel. Serves as liaison between Head Start parents/families, program centers, and other community resources and provides professional leadership. Maintains and updates a Parent and Family Engagement Record Keeping System that provides demographic information, documents parent engagement in the program, and ensures confidentiality. Interacts with parents and staff to accomplish activities which include: a family literacy program, a program for transition, and coordinates and implements an ongoing volunteer system. Parent and Family Engagement Oversight; Lead efforts to engage families in their child's education and development. Policy Council Leadership; Oversee the recruitment, training, and active participation of parents in the Policy Council. Family Goal Setting and Support; Work closely with families to develop family partnership agreements, identify goals, and create strategies to achieve those goals. Compliance with Head Start Standards; Ensure all activities and initiatives are in line with the Head Start Performance Standards for family engagement. Leadership and Culture Building; Cultivate a positive and inclusive culture of family engagement across the program. Reporting and Monitoring; Monitor and report on family engagement outcomes. Coordinates Parent Leadership Activities. Serves as a parent advocate to address parent concerns. Works in conjunction with other service area managers and center directors to ensure implementation and compliance with performance standards. Responsible for accurate written and oral translations. Attends some evening and/or weekend meetings, conferences, and trainings. Performs other related duties and tasks as assigned. QUALIFICATIONS AND SKILLS Ability to: Utilize intermediate to advanced Microsoft office skills including Word, Excel, Publisher, and PowerPoint applications. EDUCATION/EXPERIENCE/CERTIFICATION • Bachelor’s degree in Social Science, Behavioral Science, Human/Child Development or management-related field, or any combination of accredited social service college courses. • Bilingual (English/Spanish) speaking, reading and writing required. • Five (5) years of progressively responsible relevant experience in a social service or head start setting, at least two (2) years of which were in a supervisory or program/project management capacity. VALUE-BASED BEHAVIORS • Listens attentively to others and asks clarifying questions. • Works effectively in a team environment and actively participates in joint problem solving. • Identifies and takes advantage of opportunities for personal and professional development. • Attends work consistently and punctually. • Honors the private and confidential matters of co-workers. • Follows rules, regulations, and policies; positively contributes to implementing changes. • Deals with issues directly, in a respectful and timely manner. HEALTH STATUS Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza, pertussis, and measles as required by state and federal regulations prior to the first day of employment. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. BACKGROUND CLEARANCE All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources. TRANSPORTATION Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier. J-18808-Ljbffr