Job Category : Cafe Front of House Team Requisition Number : COUNT002107 Posted: August 29, 2024 Position Type: Part-Time Locations Showing 1 location: 630021-South Boston Tatte South Boston 60 Old Colony Ave Boston, MA 02116, USA Our front of house team members welcome and care for guests in our cafes. Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace, while our baristas show off their artistic coffee skills by handcrafting delicious and creative coffee beverages. We expect our front of house team members to: Engage in warm and welcoming communication skills and presence Have a passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitality Have a desire to help where needed and work as part of a team Live from Tatte’s core values and help Tatte deliver on its mission Have flexibility to work a variety of shifts, including weekends, holidays,&afternoons/evenings (Ideally, barista team members also have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant/cafe) Our Benefits and Perks Competitive pay (counters start at $11.25/hr plus tips, baristas start at $12.50/hr plus tips—typically team members make $18-$22/hr including tips) 401(k) (with a vesting match) Health, dental and vision insurance for full-time team members Vacation time (after 1 year of full-time service) Free employee assistance program services Flexible schedule with no late nights Internal English and Spanish classes Free drinks and generously discounted meals Exciting potential for growth Summary of Counter Team Members’ Primary Responsibilities Provide gracious and high-quality service to our guests by welcoming them to our cafes and engaging with them throughout their experience Determine guests' needs by asking questions and sharing product knowledge Have comprehensive knowledge of all Tatte products Execute all Tatte product and packaging standards Deliver coffee beverages and food to guests Actively maintain and support café cleanliness and visual/brand standards Comply with and follow all safety and sanitation standards at all times while adhering to our policies and procedures Other duties as assigned Summary of Baristas’ Primary Responsibilities Provide gracious and high-quality service to our guests by welcoming them to our cafes and engaging with them throughout their experience Have comprehensive knowledge of all Tatte products Prepare and serve or deliver beverages according to Tatte recipes and specifications Answer guests' questions about our offerings Follow all recipe and presentation standards for our beverages Operate all Barista station equipment according to standards Keep the bar (including bar equipment) clean and sanitary in accordance with applicable standards and well-stocked with inventory Deliver beautiful and artistic espresso beverages Other duties as assigned Essential Functions/Working Conditions for FOH Positions Strong communication skills to warmly engage with all guests and team members Ability to work in a fast-paced environment Able to grasp and reach overhead Must be able to lift, move, and carry 50 lbs Must be able to work 8 hours a day on feet Join us on our journey to create something special J-18808-Ljbffr