West Creek 7 (12077), United States of America, Richmond, Virginia Associate, Commercial Collateral Release Processor Collateral Release is part of the Shared Services Team within Commercial Core Operations (CCO). This team supports multiple lines of business in Commercial Banking and Small Business Banking in managing the Collateral Release process at the end of the loan life cycle. The Collateral Release Associate is responsible for : Complying with Commercial Banking and Small Business Banking collateral release procedures, ensuring timely release of collateral Working closely with state and local jurisdictions and vendors to research and file lien releases; and underwriters, relationship managers, Client Support, and adjacent collateral teams to ensure that the internal timeliness/external regulatory requirements for lien releases are met Reviewing loan documentation to appropriately update collateral and document data into loan system Working independently in identifying, researching, resolving, and/or responding to requests, inquiries, and escalations in a timely manner Quality control&review functions Engaging in process improvement efforts, change management, and cross-training Identifying opportunities to improve processes to increase control and efficiency The ideal candidate for this role has: Ability to work in a fast-paced environment and meet strict deadlines Ability to effectively manage time Excellent organizational skills Self-motivation with the ability to work both independently and in a team environment Keen attention to detail Excellent verbal and written communication skills with ability to communicate with borrowers and all levels of Bank management Ability to read and interpret loan documentation Ability to come onsite to into the Richmond, VA hub location at a maximum of once per week to collect documents, obtain signatures and/or to get documents notarized Basic Qualifications : High School Diploma, GED or equivalent certification At least 1 year of experience in banking or financial services At least 1 year of experience working in loan operations At least 1 year of experience in Commercial or Small Business Banking operations Preferred Qualifications : Bachelor’s Degree or Military experience 3 years of experience with loan documents 3 years of experience in Commercial or Small Business Banking operations 2 years of experiences with ACBS or ALS 1 years of experience with lien perfection and release products, including real estate and UCC’s At this time, Capital One will not sponsor a new applicant for employment authorization for this position. CommOps Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. 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